Terms of service

Thriveonix International Commerce Pvt Ltd
(Brand: SMAKKO POPP)

Welcome to www.smakko.com. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully.

1. About Us

This website is operated by Thriveonix International Commerce Pvt Ltd, owner of the registered brand SMAKKO POPP.

Registered Address:
621, Naroda Business Point,
Naroda, Ahmedabad,
Gujarat – 382330, India

📧 Email: hello@smakko.com
📞 Mobile: +91 87990 25529

2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are using the website under the supervision of a parent or legal guardian.

3. Products & Services

  • SMAKKO POPP sells packaged food and snack products.

  • All product images are for illustration purposes only. Actual packaging may vary slightly.

  • Product availability, pricing, and descriptions may change without prior notice.

4. Orders & Payments

  • All orders placed on the website are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payments must be made in full at the time of placing the order.

  • In case of payment failure, the order will not be processed.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics, location, or unforeseen circumstances.

  • We are not responsible for delays caused by courier partners, natural events, or incorrect address details provided by the customer.

6. Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

As our products are food items, returns are limited and refunds are only processed in approved cases such as damaged, expired, or incorrect products.

7. Product Consumption Disclaimer

  • Our products are manufactured under hygienic conditions.

  • Customers are advised to check ingredients and allergen information before consumption.

  • Thriveonix International Commerce Pvt Ltd shall not be responsible for adverse reactions due to allergies, overconsumption, or misuse.

8. Intellectual Property

  • All content on this website, including logos, brand names, designs, images, text, and graphics, is the exclusive property of Thriveonix International Commerce Pvt Ltd.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to damage, hack, or disrupt the website

  • Misuse brand identity, content, or trademarks

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the value of the product purchased.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on the website.

14. Contact Us

For any questions regarding these Terms, please contact us:

📧 hello@smakko.com
📞 +91 87990 25529